FREQUENTLY ASKED QUESTIONS

BOOKING & AVAILABILITY

How do I check if you're available?

Use our availability checker or send us an enquiry with your event date and venue. We'll confirm availability and recommend the most suitable booth if you're unsure which to choose.

How do I book?

Once you've chosen your photo booth, we'll send you a proposal with the details of your hire. Simply accept the proposal and pay the £100 booking deposit to secure your date.

How much is the deposit?

A £100 non-refundable deposit secures your booking. The remaining balance is due 30 days before your event.

Can I change my hire times after booking?

Yes. You don't need to have your exact timings finalised when you book. Hire times can usually be adjusted up to 30 days before your event, subject to availability and your chosen package.

How far in advance should I book?

As early as possible if you have a particular booth or date in mind. Popular Saturdays and peak wedding dates can book well in advance, but it's always worth checking availability for shorter-notice events too.

What happens after I book?

You'll receive access to your client portal, where you'll find your booking information and everything you need as your event approaches. Around 30 days before your event, we'll ask you to confirm the final details including timings, venue information and personalisation.

YOUR PHOTO BOOTH

Which photo booth should I choose?

It depends on the style of your event and the experience you want for your guests.

Our ICON Booth offers a modern premium setup, the Retro Booth has a classic wooden design and is particularly good for group photographs, while the Photomatic provides the traditional enclosed photo booth experience with all-day hire.

We also offer Magic Mirrors and digital options for events where a different setup is more suitable.

If you're unsure, tell us about your event and we'll happily recommend the best option.

Are prints included?

Prints are included with our printed photo booth packages. The exact print format depends on the booth and package you choose.

Digital booth experiences such as Halo and 360 do not include physical prints.

Do we receive the digital photographs too?

Yes. Where digital photographs are included with your chosen booth, you'll receive access to an online gallery after the event.

Can the prints be personalised?

Yes. Your print design can be personalised for your event, typically including names, dates or event details.

We'll arrange the design as part of the preparation for your booking.

What is the Glam Portrait Experience?

Glam creates clean black-and-white portraits with beautifully smooth skin tones and a polished editorial finish.

It's particularly popular for weddings and can be added to selected booth hires where available.

Do you provide props?

Our focus is increasingly on great photography rather than tables full of traditional photo booth props.

Some setups can include a small selection of appropriate accessories or personalised prop signs where required.

Do you provide a backdrop?

Backdrop options depend on the booth and package you've chosen.

Some booths require a backdrop while others, such as the enclosed Photomatic, don't need one. We have a selection of backdrop options available and can advise what will work best with your chosen setup and venue.

How much space does a photo booth need?

It varies by booth, but most open photo booth setups require enough space for the booth, guests and backdrop.

If your venue has limited space, send us the details and we'll recommend the most suitable option.

SETUP & YOUR EVENT

Is an attendant included?

Our attended photo booth hires include a member of the Bliss Booth team to operate the booth and help guests throughout the booked hire period.

Some products, including selected all-day or drop-off experiences, operate differently and this will be made clear in your proposal.

When do you arrive to set up?

Setup time depends on your venue, chosen booth and the other events we're operating that day.

We'll arrange the required access details before your event and arrive with sufficient time to have everything ready for your agreed start time.

Can you set the booth up earlier in the day?

Sometimes, but early setup isn't automatically included with an evening hire.

If you specifically require the booth installed significantly earlier than the booked operating time, let us know when enquiring so we can confirm whether this is possible and whether an additional charge applies.

Can the booth go upstairs?

Some of our equipment is large and heavy.

Where a booth is required upstairs, suitable lift access may be necessary. In particular, our Magic Mirror cannot be carried up flights of stairs and requires suitable lift access.

Please tell us about any stairs, restricted access or unusual loading arrangements before your event.

Can the booth be used outdoors?

Our booths are designed primarily for indoor use.

Outdoor or marquee installations depend on suitable weather protection, level solid flooring, access and power. Some of our heavier booths are not suitable for uneven or unboarded ground.

If you're planning an outdoor event, speak to us before booking and we'll advise what's possible.

What does the venue need to provide?

Usually very little. We primarily need suitable access, sufficient space and a standard power supply close to the booth location.

We'll confirm any specific requirements for your chosen booth before the event.

Do you provide PAT testing and Public Liability Insurance documents?

We maintain the appropriate documentation for our equipment and business.

If your venue requires specific documentation, they should provide their requirements through the appropriate event or venue contact so any necessary information can be dealt with as part of the event arrangements.

Do you travel outside Yorkshire?

Absolutely. Bliss Booth operates across Yorkshire, the Midlands and throughout the UK.

Travel is included within our normal local operating area, with additional travel charges applying to events further afield. We'll include any applicable travel costs in your proposal before you book.

AFTER YOUR EVENT

When will we receive our gallery?

Your gallery will be made available through your client portal after your event.

During particularly busy periods, gallery processing can take around a week.

Can guests download their photographs?

Yes. Digital galleries allow you and your guests to view and download the photographs included with your booking.

How long do you keep our photographs?

Your gallery is provided for you to download and enjoy after the event. We always recommend downloading and safely storing any photographs you want to keep rather than relying on an online gallery as permanent storage.

STILL HAVE A QUESTION?

Can't find what you're looking for?

Tell us about your event and we'll be happy to help